Tom Wujec, Got A Wicked Problem? First, Tell Me How You Make ToastUnknown - 2015
Making toast doesn't sound very complicated - until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast, because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work. Learn how to run this exercise yourself, and hear Wujec's surprising insights from watching thousands of people draw toast.
Publisher: [Place of publication not identified] : TED Conferences LLC, 
Copyright Date: ©2015
Characteristics: video file,rda 1 online resource (1 video file (9 min., 2 sec.)) : color and sound
Uniform Title: Got a wicked problem? First, tell me how you make toast