The Power of Talk in A Digital AgeeBook - 2016
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Renowned media scholar and MIT professor Turkle recommends reducing our use of digital devices for communication and returning to the more conventional face-to-face conversation. She claims that doing so will improve relationships, work performance, and creativity.
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One mode of interaction is "Google jockeying": While a speaker is making a presentation, participants search the web for appropriate content to display on the screens - for examples, definitions, images, or opposing views. Another mode of interaction is "back-channeling," in which participants type in comments as the speaker talks, providing running commentary on the material being presented. p.218
The world's largest conference call provider, used by 85 percent of Fortune 100 firms, studied what people are doing during meetings: 65 percent do other work, 63 percent send email, 55 percent eat or make food, 47 percent go to the bathroom and 6 percent take another call ... Darius Lehrer, a thirty-six-year-old manager at ReadyLearn, sums up meeting etiquette: "You come in, get some coffee, work on your laptop, listen for your name to be called, make your contribution, and then go back to yoiur computer. A good meeting leader will give you a 'heads-up' signal about five minutes before she calls on you so that you can close out your email and get ready to speak." p.254-5
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