Benchmarking for Competitive Advantage

Benchmarking for Competitive Advantage

Book - 1994
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Benchmarking is an effective structural approach to quality engineering and management. It involves investigating industry's best practices, analyzing and evaluating one's own operation for opportunities and implementing an action plan that includes the structure of goals, objectives and operating targets. This guide shows managers, engineers and quality personnel what the benchmarking process is all about, how it can help them and how they can implement the process in their organization.
Publisher: New York : McGraw-Hill, c1994
ISBN: 9780070068995
0070068992
Characteristics: xiv, 224 p. : ill. ; 24 cm

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