The Unwritten Rules of the Game
Master Them, Shatter Them, and Break Through the Barriers to Organizational ChangeBook - 1994
What drives day-to-day behaviour in an organization? The author proposes that the silent engines are not official policies but unwritten rules and that deciphering those rules is a vital step in managing change because the process reveals why people are simply unwilling to alter their behaviour.
Publisher: New York : McGraw-Hill, Inc., c1994
Branch Call Number: HD58.8 .S42 1994
Characteristics: p. ; cm